SERVICE, MAINTENANCE, TRAINING, CONFIGURATION, DOCUMENTATION & PARTS ...

- Legacy Nortel, Toshiba, NEC & Samsung phone systems
- NEC Hybrid/IP Premise systems
- NEC Univerge BLUE Cloud
- Structured Data Wiring
- Overhead Telephone Paging
- Music On Hold
- Headsets

Business Phone Systems; CLOUD & PREMISE, or PRE-EXISTING.

We are an authorized vendor for NEC Canada and Goldline. Along with supply, installation and training, we also service and maintain many pre-existing systems such as older NEC, Toshiba, Nortel (Norstar Meridian), and Samsung.

Phone Repair, Maintenance, Network Cabling

We offer phone repair and maintenance, and phone and network cabling for our extensive customer base. Phone systems and equipment we support include NEC Toshiba, Samsung, and Nortel ( Northern Telecom ).

On Site Assessment and Consultation

Prior to quoting or installing upgrades or enhancement, we will consult and assess. We will visit your site, or have a virtual meeting to gain an understanding of your current communications setup, potential issues, and costs. We also perform internal network testing and suggestions for QOS assurance to ensure good communications via the public internet and we will provide this information to you in a report that you can share with your IT department or company. After this consultation, we can give you details as to what your options are going forward and how much you are utilising your current system setup. We will look to point out areas where productivity may be reduced due to inefficiencies in your setup to help you make an informed decision. With every assessment, we aim to achieve at least one of the following: to make you more productive, to reduce your costs, to improve your communication.

Technical Support, Training and Documentation

Upon installing your Cloud or Premise IP phone system, we ensure priority support and maintenance plans, as well as time and materials servicing as required. Our team will provide you with hands-on training, manuals for your hardware and software and also provide you with access to a large knowledgebase of information.

Overhead Paging

We supply and install overhead paging and inside speaker solutions for Drug Stores, Schools, Warehouses, and Shops of almost every kind and have a fairly extensive customer reference list. Please let us help you with any of your overhead paging requirements.

Phone, Network Cabling

Ethernet cable, Cat 6 and telecom cabling is the foundation and starting point of the work we do in telecommunications and our customer reference list is quite comprehensive. Whether you require new infrastructure, or moves, adds, changes and additions, our certified specialists can assist you with all network cable; cat 6 and Ethernet wiring, and telecom wiring requirements.

Telecom & Call Centre Solutions

We offer phone repair and maintenance, phone and network cabling, IP phones, telephone and line service moves, additions, changes, relocations, and upgrades, and we service and support most systems, including NEC, Toshiba, Samsung and Nortel. We also offer complete and competitive support to our entire customer base, including service, parts, warranties, changes and additions. Voice Over IP and SIP solutions are a large part of the mix, as are Voicemail, Headsets, On Hold Messaging, Call Accounting and Conference Units. Please call us for further information.